Patient Financial Policies

Timely Payment
Full payment, including copayments and deductibles, is expected at the time of service unless you have made arrangements in advance with our business office. Our office accepts cash, personal checks and credit cards (Visa, Mastercard and Discover). Please present your insurance card at each visit. This will assist us in submitting your claims to your insurance company correctly. The parent who brings the child in for treatment is expected to pay the copay and/or deductible.

Collections
Any charges that remain unpaid after 30 days after the date of service are considered past due. If no effort is made to pay the balance due, the bill may be subject to our collections process. In this case, the family may be discharged from the practice and the parents asked to seek medical care for the child/children elsewhere.

Billing Fees
There is a $25.00 charge for any check returned unpaid to us from the bank.

Form Fees
Our form fee to complete a form(camp, sports, etc.) is $10.00. Please allow 4 to 5 days for completion. There is a charge for all forms, if dropped off or brought to an appointment.

Missed Appointments/Late Cancellations
Missed appointments and late cancellations of appointments are costly to us, to you and to other patients who could have used that time we set scheduled for your child. Please call at least 24 hours in advance to make scheduling changes and to avoid a $25.00 missed appointment fee. Repeatedly missing or cancelling appointment without adequate notice may result in discharge from the practice.

Miscellaneous Expenses
Please note that your insurance may not cover every type of service we provide (travel vaccines, are not covered; some well visits may not be covered depending on your insurance coverage and the timing of the visit). These fees should be paid at the visit. Also, you may be charged certain administrative fees, for example: duplication of medical records, completion of special reports, letters, etc.

Please contact us if you need assistance or have any questions
Our Billing staff can be reached at 301-694-0606 between the hours of 9am-4:30pm, Monday through Friday. Please read and understand our financial policies and keep us informed of your child's insurance status and any changes in your address or telephone number(s).